I will work with you to determine color and design elements.
All stone colors will be chosen at the discretion of the tumbler artist (me) based on the design of the project.
Turnaround time is 6 weeks for a peek-a-boo cup. For any tumblers with rhinestone embellishments, please allow an additional 2 weeks turnaround time for embellishments. Each glass rhinestone is hand placed.
All stone colors will be chosen at the discretion of the tumbler artist (me) based on the design of the project.
Small Rhinestone Embellishments: Small details studdedwith high quality glass rhinestones.
Number of stones: 1-499 stones
Large Rhinestone Embellishments: Large details studded with high quality glass rhinestones.
All products can take up to 6 weeks to ship out. This time frame is subject to change at any time given the demand for the season. You will receive an auto-generated email notification with tracking when your order has shipped.
Gracelynne Co. is not responsible for the turnaround time after your package has been handed to the postal service. Please plan your order according to the shipping demands for the time of year your order is placed.
Returns
Gracelynne Co. will only accept returns within 2 weeks after receipt of delivery. Returns will only be accepted after proper evidence (photo or video) is submitted for review of both the item purchased AND the shipping box. Note, USPS requires a photo of the box and label on the box for claims to be filed by the business owner. If proper evidence cannot be provided by the customer, a refund will not be given. Only items with factory defects or creator defects will be eligible for return. A refund will not be granted for errors in customer care. Please note the customer care instructions sent for your item within every package.
Tumbler Care Instructions:
Do not soak. Hand wash only. NOT dishwasher or microwave safe. Do not leave in a hot environment.
Apparel Care Instructions:
Wash in cold water. Tumble dry on low.
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